For allied health, clinics and practices
A new patient asks a question at 6:50pm. They deserve an answer before tomorrow.
Your clinic assistant answers questions about services, fees, hours and what to bring, from your own information, so you can stay with the patient in front of you.
Card not charged until day 15. Support Plus is $175/mo after that.
Example conversation
Do I need a referral to see the dietitian? And are you open on Saturdays?
You don't need a referral to book with our dietitian. If your GP has given you one, bring it to your first visit. We're open Saturdays, 8am to 12pm. You can book here: [your booking link]
Source: Clinic FAQs, fees and referrals6:51pm Answered while you were with a patient.
“Could it say the wrong thing to a vulnerable person?”
Give it your services, fees, hours and policies, not clinical advice, and it answers from those alone. It shows the source for every answer. When it doesn't know, it says so, and the question lands in your hub for you to answer. You get an email when new ones come in.
- 01Add your services, fees, hours and the questions reception answers every day.
- 02Try it yourself. Ask it what new patients ask.
- 03Put it on your website, and stay in the room.
What your trial includes
Support Plus · $175/mo
- A chat assistant on your website that answers from your own information
- 500 answers a month, with the source shown for every one
- Your questions inbox: everything it couldn't answer, grouped
- Hosting for 2 WordPress sites, with expert help when you need it
Rather we built more of it for you? Pro adds a monthly credit for our engineers.
“You end up having to do a lot more than just the service.”
Andrew Wadsworth, founder. He started with a barbecue-cleaning franchise at 22, automated its admin himself, and has built systems for small businesses ever since.
Questions
Does it see patient records?
No. It doesn't connect to your practice software. It answers only from the documents you choose to add.
What happens after the 14 days?
Your card isn't charged until day 15. Keep going on Support Plus, change plan, or cancel before then. During the trial the assistant has 50 answers to use.
Where does my information live?
Your knowledge base is hosted in Sydney and kept to your account. Delete it and it's gone.
The next new-patient enquiry is already on its way.
Start your 14-day trialQuestions first? Book a free call.