Contact
Tell us what’s keeping you up at 9:40pm.
Share the process, system or idea you want to fix. We’ll tell you the best first step and the right way to work together.
- [email protected]
- Support
- Seven days a week
- Based in
- Northern Rivers, NSW, working with businesses across Australia, New Zealand and beyond
Questions
How do I get started?
The quickest way is a 14-day trial: your card isn't charged until day 15, and you can change plan or cancel before then. If you'd rather talk first, book a free call and we'll look at what you run now and recommend the right plan, or tell you honestly if you don't need one yet.
Do I need to be technical?
No. You can ask for what you need in plain words: your AI assistant can build it in your account, or on Pro our engineers build it for you. Either way we host it, monitor it and help when something needs a look.
What does pricing look like?
Every plan has published pricing: Essentials from $75/mo, Support Plus $175/mo, Pro $375/mo. The Embedded Team is $3,750/mo by application, and larger custom apps are scoped with a clear build fee. No lock-in: move down a plan or cancel anytime.
How long does a build take?
It depends on the scope. Many automations are live within a week. Custom apps usually take two to six weeks. On Pro you see a quote in credits before anything starts.
Is my data secure? Where is it hosted?
Our infrastructure runs on OVHcloud in data centres in Australia, with a 99.9% uptime target. If your business needs a specific region, or a server of its own, our infrastructure is portable and we can set it up where you need it. Database replication, regular snapshots, offsite point-in-time recovery, encryption and strict access controls come standard.
What ongoing support do you provide?
Tilly, our AI assistant, answers support questions the moment they arrive, from our own knowledge base, and passes anything she can't solve to our team. Our team works seven days a week, replies to most requests within 24 hours and aims to resolve them within 72. We check hosted websites every five minutes, and an outage alerts our team within minutes.